Home > Business Development > 5 Easy Ways To Care For Your Clients Today

5 Easy Ways To Care For Your Clients Today

What will you do today to make your clients feel valued?

Will you:

  • Give them some useful free advice ‘out of the blue’?
  • recommend a product or service that will make their lives easier?
  • get their project finished in double-quick time just to let them know you value them?
  • draw their attention to an event that might be of interest to them personally or to their business?
  • just ring them and ask if everything is okay, do they need advice or assistance with anything?

Sometimes when we’re snowed under with work it’s easy to forget the people that matter most. They’re the good folk who come to trust your work and value your opinion.

So take a few minutes out, choose one client and think what you can do today to make them feel valued?

Repeat tomorrow with another client and keep going…

  1. brenthodgson
    March 6, 2008 at 1:41 am

    Have you read the book “WOMBAT Selling” by Michael Hewitt-Gleeson?

    It’s one of the best sales books I’ve ever read.

    It works on the principle that it’s not the salesperson who makes the sale – rather the sale is made when a specific chemical reaction takes place in the customer’s brain – something the salesperson can’t control.

    Essentially, what the salesperson can control is how they interact with the customer – the more times a customer is contacted (called: check moves), the more likely they are to buy.

    I highly recommend the book – it’s along the lines of what you’re talking about here.


  2. March 6, 2008 at 9:31 am

    I haven’t read the book but it’s on my list.

    I subscribed to Michael’s newsletter sometime back and it really has made me think differently about how I go about my business.

    For anyone interested you can subscribe to Michael Hewitt-Gleeson’s newsletter here: http://www.schoolofthinking.org/ .
    Sign up under the text ‘Get free daily training from the School of Thinking!’.

    Thanks Brent.

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